The Nigerian Communications Commission (NCC) has granted approval for telecommunications companies to increase tariffs.
This announcement was made by Reuben Mouka, the commission’s spokesperson, who explained that the decision was taken in line with the NCC’s authority under Section 108 of the Nigerian Communications Act, 2003 (NCA), which empowers the Commission to regulate and approve tariff rates for telecom operators.
Mouka stated that the telecom companies requested the adjustment due to prevailing market conditions.
He clarified: “The tariff adjustment, capped at a maximum of 50% of current rates—significantly lower than the over 100% increase requested by some operators—was determined after considering ongoing industry reforms that are expected to enhance sustainability.
“These adjustments will remain within the tariff bands outlined in the 2013 NCC Cost Study. Requests will be reviewed on a case-by-case basis, following the Commission’s standard practice for tariff reviews. Implementation will adhere strictly to the recently issued NCC Guidance on Tariff Simplification, 2024.
“Since 2013, tariff rates have remained unchanged, despite rising operational costs faced by telecom operators. The approved adjustment seeks to address the gap between these costs and current tariffs, ensuring service delivery to consumers is maintained.
“This move will enable operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services, better network quality, enhanced customer support, and expanded coverage.
“After extensive consultations with key stakeholders across the public and private sectors, this decision was made with the public’s concerns in mind.”
Mouka emphasised that the NCC prioritised achieving a balance between safeguarding telecom consumers and ensuring the industry’s sustainability, including supporting the thousands of indigenous vendors and suppliers who play a vital role in the telecommunications ecosystem.
“The NCC is fully aware of the financial challenges faced by Nigerian households and businesses and remains deeply sensitive to the effects of tariff adjustments. As such, the Commission has directed operators to implement these adjustments transparently and fairly. Operators must also inform and educate the public about the new rates while demonstrating tangible improvements in service delivery.
“Furthermore, the NCC reaffirms its commitment to fostering a resilient, innovative, and inclusive telecommunications sector. The Commission’s actions aim not only to protect consumers but also to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and drive the growth of Nigeria’s digital economy.
“As the regulator, the NCC will continue to engage with stakeholders to build a telecommunications environment that works for everyone—an environment that protects consumers, empowers operators, and sustains the ecosystem that enables connectivity nationwide.”
